Protection of your superannuation and personal information is important. To keep your super secure, Water Corporation Superannuation Plan (WCSP) emails do not include links directly to MemberAccess, or ask for your personal details such as your login and/or password.

Also, before you access the Internet, you should ensure that your anti-virus software is up to date.

If you believe that your personal superannuation information has been compromised, immediately call 9211 6633.

Here are some online security tips on how to protect yourself:

  • Hoax e-mails

    Sending hoax e-mails or 'phishing' is the criminal activity of setting up fake websites that look just like legitimate websites of banks, other businesses or government departments for the purpose of stealing information. Criminals send emails to thousands of people containing a link to their fake website where they will be asked to provide personal information or their user name and password. These types of emails are called a 'phish'.

    Don't respond to any email requests asking you for information like this and don’t click on any link in an e-mail if you are unsure. To access the WCSP website, you should always type into your browser's address bar.

    If you receive any suspicious emails you can report it to ScamWatch, an independent website run by the Australian Competition & Consumer Commission (ACCC).

  • Identity Theft

    Identity theft can vary from well organised scams to crudely executed methods. If anyone asks for your personal information, no matter how convincing their story may be, always make sure that a request is genuine.

  • You can also lock your letterbox to help prevent mail being stolen. Ensure documents containing personal information are shredded before you dispose of it.

  • Viruses and Trojans

    These are harmful programs loaded on to your computer without you knowing. They‘re used to obtain the information on your computer, and can damage the performance of your computer as well as flood you with advertising.

    Viruses spread by infecting computers and then replicating; while Trojans can look like genuine applications, but embed themselves into your computer, monitoring your activity and silently stealing your information.

    Make sure you keep your computer's Operating System up to date and have Security Software installed and regularly updated.

  • Spyware and Malicious software (Malware)

    Pop up advertisements that open in a different browser window while you're on the web often aren‘t what they seem. They might be downloading ‘spyware‘ or ‘adware‘. These programs can gather your personal information and monitor your internet activity. Whilst usually for the purpose of advertising, however sometimes with malicious intent.

    Ensure you have Security Software installed that detects and removes spyware.